Information and communication
Information and communication are essential requirements for performing Border Guard tasks; the nature and scope must be aligned depending on the task and adjusted according to the situation.
Language and targeted group communication skills are important means to fulfil border police duties. The conflict handling is of particular importance; conflict situations have to primarily manage the means of communication. All forces should be able to communicate in accordance with the situation.
Emergency forces must be instructed in timely manner and continuously informed (use accompanying state orientation). Location information should be made accessible to the forces not directly involved in the operation.
To control information, information and communication channels have to be determined which cannot be differed. They should be selected when they are adapted to the situation with respect to their speed and safety. Information and communication channels as well as communication relations are to be basically made transparent.
Confidentiality requirements must be observed.
The targeted raising, collection, evaluation and controlling of information must be ensured.
Information shall be marked either as secured or unsecured or evaluated or unevaluated.
Important information must be always documented. The principle of recording and multiple use must be targeted.
Communication serves the aversion of danger or risk reduction.
For communication, a system is needed that will meet the needs of the organization. Nature and scope are to be regulated in communication instructions or communications plans. Graphical representations are helpful. Reporting services and other special communication commitments remain unaffected.